Refund policy
Refund & Exchange Policy
At Al Watan - The Homeland, all sales are final. We do not offer refunds or returns. However, we are happy to offer exchanges within 7 days of delivery.
Exchanges
To be eligible for an exchange:
- Exchange requests must be submitted within 7 days of receiving your order.
- Items must be unused, unworn, and in their original condition.
- Items must be returned in their original packaging, when applicable.
- Exchanges are subject to product availability.
To request an exchange, please contact us at alwatanthehomeland@gmail.com within 7 days of receiving your order. Please include your order number and the reason for your exchange.
Return Shipping
Customers are responsible for the cost of return shipping for exchanges, unless the exchange is due to a defective item or an error on our part. In those cases, we will cover the return shipping costs.
Once we receive your exchange request, we will process it as quickly as possible. Please allow time for your returned item to be received and inspected before your replacement is shipped.
Questions or Assistance
If you have any questions or need assistance with your order, please contact us at alwatanthehomeland@gmail.com. We are happy to help.
Thank you for supporting Al Watan — The Homeland. 🇵🇸